Prevention of claims and complaints of patients to medical organizations: practical advice from a lawyer

Abstract

The article examines the legal aspects of making claims and complaints from patients, examines typical cases of patients contacting medical organizations with complaints and claims, and suggests ways to resolve “medical conflicts”.

Keywords:citizens’ rights; health protection; claim; quality of medical care; consumer protection; medical care; medical service

Funding. The study had no sponsor support.

Conflict of interest. The author has no conflict of interest to declare.

For citation: Mustafina-Bredikhina D.M. Prevention of claims and complaints of patients to medical organizations: practical advice from a lawyer. Neonatologiya: novosti, mneniya, obuchenie [Neonatology: News, Opinions, Training]. 2022; 10 (4): 83–5. DOI: https://doi.org/10.33029/2308-2402-2022-10-4-83-85 (in Russian)

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CHIEF EDITOR
CHIEF EDITOR
Degtyarev Dmitriy Nikolaevich
Doctor of Medical Sciences, Professor, Deputy Director for Scientific Research of the V.I. Kulakov Obstetrics, Gynecology and Perinatology National Medical Research Center of Ministry of Healthсаre of the Russian Federation, Head of the Chair of Neonatology at the Clinical Institute of Children's Health named after N.F. Filatov, I.M. Sechenov First Moscow State Medical University, Chairman of the Ethics Committee of the Russian Society of Neonatologists, Moscow, Russian Federation

ORCID iD 0000-0001-8975-2425

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